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Tape capacity for LTO3 incorrect

Alex_w
Level 3
Hi,
I would like to know if it is possible to have the proper capacity of LTO3 tapes displayed in BE v10.5520?
 
My tapes are showing a total capacity of 35GB when they are in fact holding as much as 700GB. I think this maybe related to the fact LTO3 was not on the market when BE10 was released.
 
Thanks
Alex
1 ACCEPTED SOLUTION

Accepted Solutions

THarry
Level 5
hi Alex,
The best solution would be,
First upgrade to 10d.  Then I disable and delete the tape drive/library out of BE.  Stop the Services and download the latest Symantec Drivers for 10d and reboot.
 
Harry

View solution in original post

2 REPLIES 2

THarry
Level 5
hi Alex,
The best solution would be,
First upgrade to 10d.  Then I disable and delete the tape drive/library out of BE.  Stop the Services and download the latest Symantec Drivers for 10d and reboot.
 
Harry

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi Alex,

If this is a new device, have you looked at upgrading to the latest drivers available for BEWS 10? This could solve the issue.

Laters!