is the device online ? check the status of the storage after restarting all BE services. if it is online then try inventory or backup
Thanks for your reply.
Tape Library status is "online"
Storage type is "Lobotic library"
Please let me know how to restart services on BE.
Note. I am new staff and new for Veritas BE
from BE Install Path, launch ServicesMgr.exe , you can restart the services from there or reboot the server if possible.
To restart all BUE services
In the Console there is an icon you can double click. Cog/Wheel with Green icon, select restart services
Or go to services.msc
Restart SQL Server (Backup Exec) which will prompt to restart all service's (about 5 i think)
Sometimes certain ones take a while to stop, and you may have to manually kill via Task Manager. it is wise to get used to what Process relates to what Service. Beremote.exe is one that can take a while.
There will be a KB somewhere online, which mentions the Services.
Try restarrting your Autoloader too