I'm having trouble with my BackupExec 10 installation. Before, I had set the tape drive to automatically eject once the backup was complete, which worked fine, but now it isn't automatically ejecting, and the job hangs at 99% with the prompt "Please remove the media from the drive".
We are having the same problem - is there any resolution to this yet?
It starting happening when we upgraded to the latest build of BE 10. We also tried 10d and it is still broken in that version as well.
What appears to be happening is that the user "ADAMM" is now responding to the "Remove Media" alert with an action of "None". In the past the account that is used to start the BE Windows services would respond to the alert automatically with the action of "Close" thus ejecting the tape.
Who is this "ADAMM" and why is it not responding to the alert correctly as it used to.
My apologies for not replying sooner; I was called away and this is the first time I have had chance to sit down.
I have solved the problem - and can only conclude it was a driver issue. I performed a Microsoft Update on the system, and there was a new driver for the tape device. Upon installation of the new driver, the problem hasn't happened since.