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Tapes do not show up in inventory for Backup exec 11d

theannihilator
Not applicable
I have a client that can back up to the tapes but they do not show up in the inventory.  He runs inventory and the tape shows up but he cannot use any of the utilities (erase, eject, etc.).  Does anyone have any idea of what is going on?
1 REPLY 1

Ken_Putnam
Level 6
You always need to inventory the slot/drive when you swap tape volumes.  It's the only way to tell BackupExec that they have changed
 
If you shut down BackupExec, can NTbackup see and use the drive(s) OK?
Are you current on firmware and drivers for your controller and drives? 
Are you using Symantec drivers or manufacturer drivers?  Have you tried switching