02-04-2016 08:24 AM
Hi,
I am trying to backup up an oracle database, i have deployed the backup exec agent and created the Oracle server on the backup exec console but when i tried to do a connection test, i just get this message --> Test Fail
Could anyone please help me?
Thanks and regards.
02-04-2016 09:08 AM
Check the 2 TNs below and make sure you've done all the required steps:
https://www.veritas.com/support/en_US/article.TECH7563
https://www.veritas.com/support/en_US/article.TECH82892
Thanks!
02-05-2016 07:15 AM
Thanks a lot CraigV,
I have check this documentation and the user has all database permissions but still is not working, i am using Oracle 11.
I do not know what is really happening but i just get "Test fail"
02-05-2016 07:24 AM
I have installed manually the Backup exec agent on the Oracle server because when i try to deploy it by wizard i get --> "Access Denied"
I am attaching the screen shot
02-05-2016 07:39 AM
Are you using a domain account with Domain Admin rights at a minimum? If so, is it a member of that server's Local Admins group on which you're getting the error?
Thanks!
02-05-2016 08:31 AM
Both servers are on a different workgroup, so i am using a local user admin.
02-05-2016 08:45 AM
I am attaching other screen shot
02-05-2016 09:14 AM
I have uninstalled the backup exec agent on the Oracle Server, restart and then install it manually. After i confugured the Backup exec utility.
When i try to add the server on the Symantec console i get this error (attachment)
02-05-2016 10:27 AM
OK...so on the media server's security section you need to add in the remote server's admin account as follows: IP_Address\Administrator and put in the password.
When you push-install the RAWS agent to this server, use the account you created.
Ideally you need to be using a domain admin account as this gets rid of all your authentication issues, and it is easier when backing up Exchange, SQL etc. That said, make sure port 10000 is open on any firewalls between the servers too.
Thanks!
02-05-2016 02:32 PM
Is mandatory to use a domain admin account? Do you think the problem if for this?
Could you please share with me a screenshot ot those media server´s security section?
02-05-2016 05:53 PM
BE is designed to work in a domain. See this document on the requirements for the BESA.
http://www.veritas.com/docs/000028683
02-06-2016 10:40 AM
No, it isn't mandatory, but it is highly recommended. It really makes life a lot easier. I don't have BE 2012 loaded anywhere, but check the Admin Guide on how to add in an additional account.
Thanks!