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The Backup Exec Remote Agent for Windows Servers Service did not start.

Venjulla_Shane
Not applicable
On my remote workstation (windows 2000 professional sp4) backup exec remote agent does not start. In event viewer it gives the following msg:

The Backup Exec Remote Agent for Windows Servers Service did not start. The application failed to listen on the NDMP TCP/IP port. Check the network configuration. Event ID: 58117

Kindly help me how to resolve this issue.
1 REPLY 1

Bradley_Willads
Level 5
Employee Accredited Certified
Venjulla,

I believe the problem is that another application is using port 10000.

This technote explains how to determin if another application is using the port, and how to change the port for Backup Exec if that is the case. The technote says 9.x and 10.x, but will work for 11.0.

http://support.veritas.com/docs/256312