The Backup Exec Server service hung on starting

[Denis_Murunov]

After server hard power off and restarting, Backup Exec Server Service don't start - stay in Starting status and the System Event Log lists Event ID: 7022 with the description: "The Backup Exec Server service hung on starting."
http://seer.support.veritas.com/docs/269216.htm do not solve problem.

Backup Exec Server: Version 10.1, Build 5629
OS Info: Windows NT 5.2, Build 3790,
Database Driver Info: SQLSRV32.DLL, 03.85.1025

[Denis_Murunov]

I Try to enable "debug logging" for Backup Exec Server Service using switch -debug (http://seer.support.veritas.com/docs/254212.htm), but log not created. Enable Logging using registry key HKey_Local_Machine\Software\VERITAS\Backup Exec\Engine\Logging\CreateDebugLog get only success log for BEREMOTE.

I run BEGather utility, but collected data do not help me to find problem source.

How can i troubleshoot problem?

[Asma_Tamboli]

Hello,

Do you have APC Powerchute Business Edition installed on the Media server?

Also, is it a CASO and MMS environment?

Ensure that Outlook is the default mail client. Have you tried restarting the machine?

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