cancel
Showing results for 
Search instead for 
Did you mean: 

The Encrypted Synthensized folder

Kimmy_Shun
Level 5

Hi Symantec Support

Would you please advise what is the Encrypted Synthensized folder is? Please refer to the attached picture

3 REPLIES 3

VJware
Level 6
Employee Accredited Certified

Is this a screenshot from the backup selections or restore selections ?

 

 

Kimmy_Shun
Level 5

Hi VJware,

From store selection. The story is user deleted the folder, but we still can see this folder in the latest backup, but the icon was changed like the picture I attached.

VJware
Level 6
Employee Accredited Certified

It looks like "Synthetic backups" were enabled, hence "True Image Restore" view is shown + the backup set is encrypted.

This article will help explain the True Image Restore - https://www.veritas.com/support/en_US/article.000059208