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The Exchange Store service is not responding. Backup set aborted.

Timothy_Onyskin
Level 2
We are running Windows NT Server with Exchange 5.5 and Backup Exec 8 Agent. The server that runs our backup in a Windows NT Server with Backup Exec 8.0.

We are having an issue with our e-mail back. When we try to back it up, it gives us a "The Exchange Store service is not responding. Backup set aborted." I have verified that the Information Store is mounted and running. I have made sure that the BE services are started on the backup server and on the remote Exchange server. The username and password for all the services has administrative rights to everything. I can backup files from that server and the local server, but not the IS. Please help as soon as possible since we haven't had a good back since 01/06/06. Thank you in advanced.

-Tim
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