01-18-2015 04:58 AM
Clean Drive 00022 -- The job failed with the following error:
Library Error - attempt to clean a drive in a library with expired or bad cleaning media.
The cleaning media 'CLN:0003F200408A ' has expired.
Dear BE Experts,
Just recently took over the administration of Symantec Backup Exec 2010 R2 from a collegue at work and we are using HP 1/8 G2 Tape Autoloader.
Everything's working fine till I got a prompt the cleaning media has expired so I replace the old cleaning media with the newly purchased. After doing so when I check the general information of the cleaning media in the allocated autoloader(slot 1) it's still showing the old cleaning media details which was way back 2011. So far I tried running inventory/scan from the autoloader allocated but nothing happens. I also tried running the CLEAN operations from the Drive1 but the cleaning media won't be transferred to the Drive1 from the autoloader(slot1).
Old Cleaning media details below.
Your inputs are highly appreciated. :)
01-20-2015 05:48 PM
1) Associate both the new and old cleaning tape to the Retired Media set, right-click and delete them.
2) Right-click on the cleaning slot and clear the cleaning slot checkbox.
3) Put the new cleaning tape into another slot, right-click on the slot and check the cleaning slot checkbox.
4) Try again.
01-20-2015 08:27 PM
These KBs may help -
01-21-2015 07:43 AM
I would suggest upgrading from BE 2010 R2 to BE 2010 R3 and install all the patches. Your same licenses apply, so there is no cost.