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Veritas.com
Support

The file or directory is corrupted and unreadable.

574001998
Not applicable

‎03-15-2005 07:21 AM

Since 3 days I receive the following message after Backup.

Error loading machine specific Intelligent Disaster Recovery information. Error: 1392
The file or directory is corrupted and unreadable.

Nothing has changed last week in Backup
I checked this Forum, and tried everything related to this error message 1392 but nothing helped me out.

I hope someone can help me with this one.
hank.lintermans@centric.nl
4 REPLIES 4

573527527
Level 3

‎03-22-2005 05:30 AM

Hi,

This is in response to the problem you have been facing

The error message 1392 : The file or directory is corrupted and unreadable.
This could be because we might have created the dr file path and the alternate path to point to the same location.

create a folder on another machine and give the alternate path as the path to the other machine so that the file doesnot have same location for dr and alternate paths.
0 Kudos

santosh_rai
Level 3

‎03-29-2005 02:42 AM

Hi

Above mentioned error ie :Error 1392 The files or directory is corrupted and unreadable

The solution give able sure will help in issue like Error loading machine specific Intelligent Disaster Recovery Information. and this error appears on in the backup job log file.
Following is the tech note as how to perform the steps
http://seer.support.veritas.com/docs/244301.htm
Incase this does not solve the issue I sure would suggest you install service pack 1 and 2 for backup Exec

Also follow the article that shall help you understand the solution in better manner.

http://seer.support.veritas.com/docs/275399.htm
Installing service pack must resolve the issue

Hope this helps !!!
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Amruta_Purandar
Level 6

‎04-14-2005 07:07 AM

Hello,

Please refer to the following technote.
Title:
During a backup, the message "Error loading machine specific Intelligent Disaster Recovery Information" appears in the backup job log file.
http://support.veritas.com/docs/244301

Also please install SP2. Refer the following link to install SP2.
VERITAS Backup Exec (tm) 9.1 for Windows Servers revision 4691 - Service Pack 2
http://support.veritas.com/docs/275247

NOTE : If we do not receive your intimation within two business days, this post would be "assumed answered" and archived.
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Sheetal_Risbood
Level 6

‎04-21-2005 12:08 AM

Archiving the post as per our previous reply
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