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The maximum size for a backup set was exeeded - unable to restore data

alexyin
Level 2

The maximum size for a backup set in that version was exceeded. To restore the data, disable the 'Use Fast File Restore' feature, and run the restore job again. For information on how to disable the Use Fast File Restore feature.

I followed the guideline and disabled "fast file restore" as described. Another article out of the knowledgebase asked to do the change in the registry. I also tried this as well as re catalog the media. Did not solve my issue. The job fails with the same problem.

We use win 2016 Standard, x64, BackupExec 2020.2

If anyone has an idea how to fix this I would be really happy.

3 REPLIES 3

RogRubin
Moderator
Moderator

Could you share the job log with the error message:
Additionally could you let us know what exactly are you trying to restore and to where?
When was that data backed up?
Do you have the same issue with other backup sets of the same data? 
Do you have the same issue with other data?

Hi,

error log:

The job logs are used for BACKUPSERVER157 restore 00036

--------------------------------------------------------------------------------

The state of completion: failure. See Synonyms at error

All unfolded, all folded


Job information

Job server: SOFTSER

BACKUPSERVER157 Restore 00036

Work starts on: September 9, 2021, 8:57:17

Job type: Restore

Job log: bex_softser_00039.xml


Job action - Restore


Server - softSer

Requested drive and media mount: 2021/9/9 8:59:09

Drive and media information from media mount: 2021/9/9 8:59:53

Automatic media library name: Automatic media library 0001

Drive name: Tape drive 0002

Media slot: 26

Media label: Veeam 2020/11/24.10:59:47

Medium GUID: {4 fd83236-5 b24 20-4-9 ef8fce5fab fef - 82}

Overlay protection until the following time: 2021/11/1 10:51:55

Additional up to the following time: 2021/9/12 10:51:55

 

All the media used

Veeam 2020/11/24 10:59:47

 

Sep 9, 2021 8:59:54 - V-79-57344-37958 - A Backup of resource '\\softSer\E:' was written by an earlier version of Backup Exec. The maximum size of the backup set in this version has been exceeded. To restore the data, disable Use Quick File Restore and run the restore job again.


Job completion status

Assignment ends: September 9, 2021, 9:01:11

Completed state: Failed

Final Error: 0xe0009446 - Normal restore cannot be performed because the maximum backup set size is exceeded. Disable Fast File Restore and rerun the restore job.

Final error category: Job error


For additional information about this error, refer to the corresponding link V-79-57344-37958


error

Click on an error below to find the error in the job log

Restore - Softserv-79-57344-37958 - Backup of resource '\\softSer\E:' was written by an earlier version of Backup Exec. The maximum size of the backup set in this version has been exceeded. To restore the data, disable Use Quick File Restore and run the restore job again.

 

We restore from tape to disk. These backups are be2016 version backup sets.

The be2020 software is newly installed.

The backup sets from version 16 are all error reports.

I am slightly confused by the media label of your tape - why would you call it Veeam2020 ?
Have you tried with "disabling fast file restore" as advised in the job log?
Here is a TN which should help you with this:
https://www.veritas.com/support/en_US/article.100016681