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The root of the Backup Exec installation media path cannot exceed 50 characters in lenght....

dinidunet
Level 4

Hi ,

I tried to install Veritas Backup Exec 16 on Windows 2012 server.  during the installation it's getting a error message about a "The root of the Backup Exec installation media path cannot exceed 50 characters in lenght" . please advise me that exact how to do it.

Screenshot_4.jpg

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

amralok
Moderator
Moderator

What is the exact path from where the installation is being initiated. 

Backup Exec 16 (FP1) Feature Pack 1 has introduced a new install path check during the installation or upgrade.
Previous Backup Exec versions used older versions of SQL Express, newer versions of the SQL Express installer have path depth limitations. Due to Backup Exec's use of newer SQL Express versions, Backup Exec 16 FP1 and greater installations will fail if the install path is too deep.

For Backup Exec 16 FP1 and greater the install path must be less than 50 characters in length to prevent any potentioal Microsoft SQL Express installation path related errors.

You may want to copy the installation media to root of any drive and then try initiating the installation. Please refer to the article below :-

https://www.veritas.com/support/en_US/article.000116518

View solution in original post

1 REPLY 1

amralok
Moderator
Moderator

What is the exact path from where the installation is being initiated. 

Backup Exec 16 (FP1) Feature Pack 1 has introduced a new install path check during the installation or upgrade.
Previous Backup Exec versions used older versions of SQL Express, newer versions of the SQL Express installer have path depth limitations. Due to Backup Exec's use of newer SQL Express versions, Backup Exec 16 FP1 and greater installations will fail if the install path is too deep.

For Backup Exec 16 FP1 and greater the install path must be less than 50 characters in length to prevent any potentioal Microsoft SQL Express installation path related errors.

You may want to copy the installation media to root of any drive and then try initiating the installation. Please refer to the article below :-

https://www.veritas.com/support/en_US/article.000116518

View solution in original post