TrendMicro Officescan 8 created problem

[Al_Salinas]

I recently upgraded Trend Micro's Officescan to v8 from 7.3 and now my Disk2Disk backup is really slow.  I have since downgraded back to v7.3 of Officescan and it is still slow.  The problem I think was caused by the firewall driver installation of Officescan 8.  I'm backing up to a REO 1000 disk system and was getting around 350Mb/min.  Now I'm getting a speed of about 80MB/min. 

I tried reinstalling the NIC drivers and that did not help.  I'm running Microsoft iSCSI.  When I look at the properties of the NICs the speed only goes up to 100MB even though I'm plugged into a GBIC.  I checked the GBIC and even switched to another GBIC and that didn't help.

Any ideas?

[harmstrong]

Hi Al,

When you downgraded did you uninstall Officescan 8 you and clean the registry entries.

You may need to contact Trend Micro support.

Regards,

HArmstrong

Symantec

[Al_Salinas]

I did delete the registry entries and uninstalled the old version.  I also deleted the program folder. 

We also run tape backups to a Quantum SuperLoader 3 using DLT-S4 tapes and that seems to work fine.  It shows around 500MB/min.