06-19-2012 01:25 AM
Hi there,
We are using Backup Exec 2010 R13, and want to do a trial with backing up a Linux machine and Oracle database.
It turns out that, on the media server, the Linux an Oracle components have been previously been installed so the trial period has expired long time ago.
Is there a way to reset the trial period, by means of a trial key for instance.
Thank you for you help.
Regards,
Rob
06-19-2012 01:32 AM
06-19-2012 01:55 AM
The trail period starts when you run the 1st backup if youhave installed the option and have not taken any backup , the evalution period would still be there .
refer http://www.symantec.com/business/support/index?page=content&id=TECH62718
If you have taken a backup already then you need to Contact symantec license dept as suggested by Craig to get a license extender.