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Trouble with Tape drive library

antonylim91
Level 2

Tape drive is showing there is a tape but actually there isn't a tape inside.

How to fix it?

4 REPLIES 4

Gurvinder
Moderator
Moderator
Employee Accredited Certified

Have you tried restarting the BE services ?

It is not working after restart all services.

Please assist as the backup to tape is not running now.

pkh
Moderator
Moderator
   VIP    Certified

Run the manufacturer's diagnostics against the library.  Make sure you select the write test and stopped all the BE services beforehand.