Trouble with Tape drive library

Tape drive is showing there is a tape but actually there isn't a tape inside.

How to fix it?

4 Replies

Re: Trouble with Tape drive library

Have you tried restarting the BE services ?

Re: Trouble with Tape drive library

It is not working after restart all services.

Re: Trouble with Tape drive library

Please assist as the backup to tape is not running now.

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Re: Trouble with Tape drive library

Run the manufacturer's diagnostics against the library.  Make sure you select the write test and stopped all the BE services beforehand.