Trying to Install BE2010 on Windows XP SP3 but setup.exe fails and crashes

[Mansoor]

Im trying to install backup exec from DVD onto my windows XP SP3 PC. I go to the install Backup Exec and the setup runs for 2 seconds and crashes.

I checked the log file for backup exec and it shows the following:

Symantec Backup Exec (TM) 13 Installation Log

07-28-2010,19:11:48 : Explorer exists. Launching UI.
07-28-2010,19:11:50 : Executing managed _Setup:
07-28-2010,19:11:50 : G:\BackupExec\BE\WINNT\INSTALL\BE32\Install\_Setup.exe
07-28-2010,19:12:01 : ERROR: Installation failed with error -532459699. GetLastError = :0

Symantec Backup Exec (TM) 13 Installation Log

07-28-2010,19:16:39 : Explorer exists. Launching UI.
07-28-2010,19:16:41 : Executing managed _Setup:
07-28-2010,19:16:41 : E:\BE\WINNT\INSTALL\BE32\Install\_Setup.exe
07-28-2010,19:17:07 : ERROR: Installation failed with error -532459699. GetLastError = :0






How can i rectify this?

[pkh]

Did you download your installation DVD in 4 parts?  If so, try downloading it again, but this time using the link which gives you the whole DVD at one go.

[RahulG · Accepted solution]

refer the following document
http://support.veritas.com/docs/356437
http://support.veritas.com/docs/356023
Hope this helps you in resolving the issue

[Sush---]

Hello There,
   You can follow these technotes in order to resolve the issue:

http://support.veritas.com/docs/356023

http://support.veritas.com/docs/356437

http://support.veritas.com/docs/356006


Let us know if you were able to install BE2010 after following these technotes. Thanks.

[Mansoor]

Thanks for the help both Sush... and RahulG, those reference links work perfectly!

It seems I needed .Net Framework 2.0, 2.5, 3.0, and 3.5.