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Unable to Activate Symantec Backup Exec License 2012

MatLan
Level 3

Hi Experts,

 

Recently I had installed Sysmantec Backup Exec 2012 to Windows Server 2008 R2. Current envirinement I've Symantec Backup Exec 2010 which is no longer use. I tried to install license using Backup Exec 2010 but its failed.

My quiestion is, it possible to install Symantec Backup Exec 2010 license into new Backup Exec 2012?

Please Advice,

Thanks,

8 REPLIES 8

Ashish-Sharma
Level 6
Accredited

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

No BE 2010 licenses cannot be used for BE 2012. You would have to upgrade your licenses by contacting licensing team and once they are upgraded to BE 2012 you can use them

BE 2012 used SLF keys for activating the S/W as like other earlier version never used to use SLF keys.

Please check link http://www.symantec.com/docs/TECH178483

To contact licensing please check link

http://www.symantec.com/docs/TECH113612

Hope that helps

 

Thanks

MatLan
Level 3

Hi Ashish-Sharma,

Below is the status of my Backup Exec 2012 server. The Backup Exec already expired. When I tried to activate using serial number Backup Exec 2010 failed with "The serial number (s) enttered could not be validated". Only for software maintanance able to activated with successfuly.

 

I tried to configured backup for file server but when the backup is running I found that the job backup has failed.

 

Please advice Sir,

Thanks,

Ashish-Sharma
Level 6
Accredited

EDITED as the information was already given previously (TA)

You need to upgrade your Licence key 2010 to 2012

Check this thread and also Mention

https://www-secure.symantec.com/connect/forums/backupexec-2010-2012

CraigV
Level 6
Partner    VIP    Accredited

...please don't repeat information that someone else has already given...this isn't the SEP forums!

Thanks!

Ashish-Sharma
Level 6
Accredited

Hi,

I have not shared any information which is in Repeat forum, I have only submitted the information which is provided by me on above comment.

 

CraigV
Level 6
Partner    VIP    Accredited

...the only difference is your link. Your information is the same re. the 2010/2012 license incompatibility as Backup_Exec...don't split hairs!