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Unable to add MS Share Point 2010 server in BE 2010

mrinal_sarkar62
Level 6

Hi,

I have following:-

1. MS Share Point Server 2010 on Widows 2008 R2 (64bit).

2. BE 2010 on Windows 2003 SP2 (32bit).

I have installed the remote agent in the share point server with no issue.(other then need to disabled the AV for accessing the drive).

In the BE 2010 console , when I am trying to add the Moss server, it gives the the below error:-

"An error was encountered while attempting to browse the contents of Server Farm.
Although the specified server is a SharePoint resource,Backup Exec cannot confirm the topology.
Review your sharepoint credentials and ensure services are running on the Web servers."

*************************************

I have found a KB article given below, where it identifies an issue with the .net 2 and need to update a config and .net files. But our Windows server 2008 R2 have .net 4and I guess that they have solve this known issue with .net 2 in the new version of .net 4.

http://www.symantec.com/business/support/index?page=content&id=TECH58121 

************************************************

Is there any compatability issue.

 

 

Please, help me to solve the issue.

1 ACCEPTED SOLUTION

Accepted Solutions

AmolB
Moderator
Moderator
Employee Accredited Certified

Is it BE2010 or BE2010 R2? 

Only R2 and above supports Sharepoint 2010.

View solution in original post

6 REPLIES 6

AmolB
Moderator
Moderator
Employee Accredited Certified

Is it BE2010 or BE2010 R2? 

Only R2 and above supports Sharepoint 2010.

mrinal_sarkar62
Level 6

Hi,

I have downloaded the below DVD which says:-

Backup_Exec_2010_13.0_MP1_MultiPlatforms_Multilingual_DVD.

and the version inside the BE 2010 console is

Is this BE 2010 R2.

OR

I need to download the BE 2010 R2.

Thanks.

 

AmolB
Moderator
Moderator
Employee Accredited Certified

This is BE2010 only, R2 has built# 4164.

Instead of R2 download R3 which is the latest version of BE.

Link to download R3 https://www4.symantec.com/Vrt/offer?a_id=93355

mrinal_sarkar62
Level 6

Hi,

I have installed BE 2010 R3 and I can now add the share point 2010 server.

I have taken the backup and successfully restored the object (a discussion thread).

I have a small query.

When I was selecting the farm for backup I was unable to see any particular thread or forms.

as when I went for restored I see the form and all threads, what this means.

Does this way BE 2010 takes and restore data in Share Point server?

 

Thanks.

pkh
Moderator
Moderator
   VIP    Certified

This is a new question.  You should close out this discussion and start a new discussion for your new question.

mrinal_sarkar62
Level 6

Hi,

The above new query is in the following thread link:-

https://www-secure.symantec.com/connect/forums/can-not-select-forms-ms-sharepoint-2010-while-taking-backup

Thanks.