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Unable to attach to Microsoft Exchange Mailboxes

M_S__Lucas
Not applicable
SBS2003 with Backup exec 9.1 fully updated

After reading many possible answers for this error I still receive this error every time I backup the compleet mailbox (public and private). On the other hand if I backup only somebody's mailbox everything works.

Does somebody knows any sollution? I can send and receive mail to the veritas user mailbox and the user is full administrator of the exchange store

With kind regards and hoping for an answer
Maurice Lucas
1 REPLY 1

Deepali_Badave
Level 6
Hello,

If the service email account is hidden from the Global Address List (GAL),
then it is not possible to attach to any of the mailboxes.
It is necessary to make it visible in the Global Address List (GAL).

You can also refer the following technote:

http://support.veritas.com/docs/244457

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.