Unable to attach to device

[AndyTh]

 We're having trouble backing up sql databases on a client server.

It's been running fine for a year or so, but for security reasons, the database password was changed. When we try connecting to the sql databases with the new password, i get

"Attach to device server
Backup exec could not attach to this device. You may already be logged in with a different user name and password.
Please enter a valid user name and password."

Has anyone got any ideas what i can do to reslove this problem ? I know for certain that it is the correct username and password.

We're running Backup exec 8.6 on a windows 2000 server.

Thanks

Andy

[Marksw]

 Check SQL Server to see if Backup Exec IS connected. If it is, KILL the connection. If not, try stopping the Backup Exec services and restarting them

Mark

[m_techguy]

 You may also need to reset the password on the services themselves.  My login stopped working on the system?state partition.  I had to browse the user ID and put in the password again to get it to start working again.

Not the first time this has happened either.

Cheers,

techguy

[lyon · Accepted solution]

1.  Make sure no sessions are open from the backup exec server to the sql server.
2.  Rename the bewinui.uni file to .old - this will force you to sign in and reestablish your user/passwords.
3.  Use a sql server login (for the server you are trying to connect to) not a windows login when prompted.  It appears that backup exec will try both windows authentification and sql server authentification against the sql server you are trying to backup

Lyon