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Unable to create Deduplication disk

NBhanukian
Level 1
********************************************************************************
***** SGMon log for \\\\backupsrvr *****
***** Local Offset =-03:00 *****
********************************************************************************
PVLSVR: [03/23/23 20:03:26] [6020] PvlMoverSession::CreateEntity: OST WORM - ServerFlags=0x107, MinInterval=0, MaxInterval=0
PVLSVR: [03/23/23 20:03:26] [6020] PvlEntityDatabase::CreateEntity()

ParentEntityType = NULL_ENTITY_TYPE

ParentEntityGuid = {00000000-0000-0000-0000-000000000000}

EntityType = OST_SERVER_ENTITY_TYPE

ServerGuid = {00000000-0000-0000-0000-000000000000}, "PureDisk:Backupsrvr:PureDiskVolume"
PVLSVR: [03/23/23 20:03:26] [6020] [IsCloudStorage] Called with P
PVLSVR: [03/23/23 20:03:26] [6020] [IsCloudStorage] Called with P. Returning 0
PVLSVR: [03/23/23 20:03:26] [6020] PvlEntityDatabase::CreateEntity() : SUCCESS!

ServerGuid = {BD0487B4-C816-4895-A839-A26949F69B27}, "PureDisk:Backupsrvr:PureDiskVolume"
PVLSVR: [03/23/23 20:03:26] [6020] PvlEntityDatabase::CreateEntity() : SUCCESS!
PVLSVR: [03/23/23 20:03:26] [6020] PvlMoverSession::CreateEntity: OST WORM - ServerFlags=0x0, MinInterval=0, MaxInterval=0
PVLSVR: [03/23/23 20:03:26] [6020] PvlEntityDatabase::CreateEntity()

ParentEntityType = MACHINE_ENTITY_TYPE

ParentEntityGuid = {F89860D9-A8CE-4CC1-AD2F-60D7CAFD6EE4}

EntityType = PDDE_CONFIGURATION_ENTITY_TYPE

PDDE Configuration = {00000000-0000-0000-0000-000000000000}"
PVLSVR: [03/23/23 20:03:26] [6020] PvlDevice::CheckDedupeMemory() - PureDisk:Backupsrvr:PureDiskVolume:I:\BackupExecDeduplicationStorageFolder: StorageTotal 1675GB, StorageFree 1675GB, PercentFree 99, MemoryTotal 56GB
PVLSVR: [03/23/23 20:03:26] [6020] PvlEntityDatabase::CreateEntity() : SUCCESS!

PDDE Configuration = {8DAAD452-5277-460F-BA5F-5A48DB9624C6}"
PVLSVR: [03/23/23 20:03:26] [6020] PvlEntityDatabase::CreateEntity() : SUCCESS!
PVLSVR: [03/23/23 20:03:28] [6020] PvlEntityDatabase::DeleteEntity()

ParentEntityType = NULL_ENTITY_TYPE

ParentEntityGuid = {00000000-0000-0000-0000-000000000000}

EntityType = PDDE_CONFIGURATION_ENTITY_TYPE

EntityFlags = 0000

PDDE Configuration = {8DAAD452-5277-460F-BA5F-5A48DB9624C6}"
PVLSVR: [03/23/23 20:03:28] [6020] PvlEntityDatabase::DeleteEntity() : SUCCESS!
PVLSVR: [03/23/23 20:03:28] [6020] PvlEntityDatabase::DeleteEntity()

ParentEntityType = NULL_ENTITY_TYPE

ParentEntityGuid = {00000000-0000-0000-0000-000000000000}

EntityType = OST_SERVER_ENTITY_TYPE

EntityFlags = 0000

ServerGuid = {BD0487B4-C816-4895-A839-A26949F69B27}, ""
PVLSVR: [03/23/23 20:03:28] [6020] PvlEntityDatabase::DeleteEntity()

ParentEntityType = MACHINE_ENTITY_TYPE

ParentEntityGuid = {00000000-0000-0000-0000-000000000000}

EntityType = LIBRARY_ENTITY_TYPE

EntityFlags = 0000

Library = {BDD7F82F-865C-4897-93F2-6668162EA718}, ""
PVLSVR: [03/23/23 20:03:28] [6020] PvlEntityDatabase::DeleteEntity() : SUCCESS!
PVLSVR: [03/23/23 20:03:28] [6020] PvlEntityDatabase::DeleteEntity() : SUCC
1 REPLY 1

PJ_Backup
Moderator
Moderator
Employee

What error do you get in the BE Gui when you try to create the dedupe disk?
At what exact stage does that error appear? Is it straight after the summary screen?
Does the dedupe disk appear red in the background at all or does it not get that far?
Any errors / useful messages in the adamm.log file? (in the ..Backup Exec\Logs directory)

The SGMon log above doesn't give much away. I collected a similar log whilst successfully creating a dedupe disk on a test machine and the SGMon looks much the same as yours above, except for the last couple of lines. Did you give it an unusual name, as from the SGMon log above it appears empty?

Yours:
Library = {BDD7F82F-865C-4897-93F2-6668162EA718}, ""

Test machine:
Library = {5960D680-1F4E-4996-8226-324D7C51649A}, "Deduplication disk storage 0001"