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Unable to delete disk storage

Hello,

I try to delete a disk storage but i have the error "the device or backup exec server cannot be deleted because existing jobs or selection lists remain..."

There are no jobs linked to this device and I have no idea what i could check.

Thanks for help

Regards

2 Solutions

Accepted Solutions
Accepted Solution!

Hi Calou,   If you are sure

Hi Calou,

 

If you are sure there are no jobs linked to this you need to log a call with Symantec so that they can manually remove the entry from the BEDB. Check below:

http://www.symantec.com/business/support/index?page=content&id=TECH126877

Thanks!

View solution in original post

Accepted Solution!

If you dont have any Job

If you dont have any Job associated to the device it should allow you to delete it . There is also an open issue http://www.symantec.com/business/support/index?page=content&id=TECH183028 but its related to deduplication .

If it is found that there are NO existing jobs or templates using this device then the solution requires manual manipulation of the Backup Exec Database, please contact Symantec Technical Support in order to resolve this issue.

View solution in original post

3 Replies
Accepted Solution!

Hi Calou,   If you are sure

Hi Calou,

 

If you are sure there are no jobs linked to this you need to log a call with Symantec so that they can manually remove the entry from the BEDB. Check below:

http://www.symantec.com/business/support/index?page=content&id=TECH126877

Thanks!

View solution in original post

Accepted Solution!

If you dont have any Job

If you dont have any Job associated to the device it should allow you to delete it . There is also an open issue http://www.symantec.com/business/support/index?page=content&id=TECH183028 but its related to deduplication .

If it is found that there are NO existing jobs or templates using this device then the solution requires manual manipulation of the Backup Exec Database, please contact Symantec Technical Support in order to resolve this issue.

View solution in original post

Re: Unable to delete disk storage

Are you sure there are no jobs remaining on that device? There are oftten "storage operation" jobs stuck for that device.

If you go to Storage> Select the problematic device> click Details (top right)

Now on the left colum select "Jobs" (top left) (See screenshot)

Delete any storage operation jobs or other jobs found there.

Now try delete the device.