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Unable to establish trust to a remote server on the DMZ

Hi team 

I recently added 2 server which was from a DMZ to the backup exec server.

One of the server was sucecssful and I am able to take backup's from it.

On the other server I tried the push installation and it failed with trust releated error.

So I added the local admin account with backup exec and tried the and it was the same

So I performed a manul installation on the remote server followed by a server restart which was successful.

Then I tried to add the ip address on the publishing tab but still I was not able to establish the trust.

I am confused that how it was working for 1 server but not for the other, Provided them being on the same DMZ.

1 Solution

Accepted Solutions
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Accepted Solution!

Re: Unable to establish trust to a remote server on the DMZ

Port 10000 is the port on which the communication between the media server and a remote server is done. If telnet fails, then you need to open that port on any firewall you have as bidirectional traffic between the server in question and the media server.

THanks!

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3 Replies
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And one more thing. From the

And one more thing.

From the remote server I tried a TELNET to the BE server port number 10000 but it failed.

So I checked the same from the remote server which was working and it also got failed.

 

Highlighted
Accepted Solution!

Re: Unable to establish trust to a remote server on the DMZ

Port 10000 is the port on which the communication between the media server and a remote server is done. If telnet fails, then you need to open that port on any firewall you have as bidirectional traffic between the server in question and the media server.

THanks!

View solution in original post

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Re: Unable to establish trust to a remote server on the DMZ

Thank you for the advised. I will check that right away .