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Unable to expand job history in Backup Exec

amph
Level 2

Problem :

Unable to expand job history in Backup Exec

Error :

Expand All and Collapse All functions doesn't work

Cause :

Javascript doesn't work properly.

Solution :

Use regsvr32.exe to register jscript.dll or jscript9.dll (Internet Explorer 9)

On windowsx64 system, register both 32 bits and 64 bits dll's.

e.g.

IE8 :

  • c:\windows\system32\regsvr32.exe jscript.dll
  • c:\windows\syswow64\regsvr32.exe jscript.dll

IE9 :

  • c:\windows\system32\regsvr32.exe jscript9.dll
  • c:\windows\syswow64\regsvr32.exe jscript9.dll

 

 Regards

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

amph
Level 2

problem solved by registering jscript.dll

View solution in original post

4 REPLIES 4

VJware
Level 6
Employee Accredited Certified

What is the version of BE ? Are there any error pop-ups in the app or in the event viewer ?

amph
Level 2

Backup Exec versions :

  • Backup Exec 2010 and Backup Exec 2012

Errors :

  • no pop-ups
  • no event in Windows logs

 

VJware
Level 6
Employee Accredited Certified

Try a repair of MSXML...try a re-install of IE....

perform BEDB database maintenance tasks such as repair database using BEutility.exe ..

amph
Level 2

problem solved by registering jscript.dll