02-05-2015 01:34 PM
Hi there,
We're using BUE 2014 SP2. CAS server and two MMS servers. Backups run to MMS server A and duplicate to MMS server B. I can restore data from MMS server A but not from MMS server B. The error returned is:
The media identifier does not represent a valid medium
So whilst I can get my data from the first server, the second server is my DR site - so I need to be able to recover the data from this box.
Any help will be gretly appreciated.
Thanks,
Danny
02-05-2015 01:51 PM
Hi Danny,
Check the TN below and see if it helps you at all:
http://www.symantec.com/business/support/index?page=content&id=TECH136064
What it is recommending is starting the BEDB from scratch again so take note of that!
Thanks!
02-05-2015 01:52 PM
...also try rebooting the media server giving you this issue.
Thanks!
02-05-2015 08:48 PM
What type of storage is being used at server B ?
Have you tried to inventory and then catalog the storage media ?
02-06-2015 12:12 AM
Are you using Deduplication Storage (with Optimized Duplication) on the two MMS servers or trying to do this with Shared B2D?
02-06-2015 01:44 AM
Thanks everyone.
Restarting the second MMS server hasn't helped (I've also restarted the first MMS and the CAS server for good measure).
Catalog and inventory also hasn't helped, unfortunately.
Colin - I am using Deduplication Storage (with Optimized Duplication) on the two MMS servers.
What surprises me most is that our installation of BUE2014 is new - we're only just putting data to the servers. I'm glad that I'm testing the process so thoroughly because so far I'm getting new issues every night (I'll raise these as a different discussion) - hence the thought of having a corrupt BEDB seems bizarre (I have performed a repair on the CAS BEDB BTW)
Thanks,
Danny