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Unable to restore

lanloun
Level 4
Partner

Hi,

 

I have backup Exec 2012 and when i attemp to restore, i get the following error message:

 

the supplied datetime represents an invalid time for example when the clock

 

I select the backup point set and select the folders i want to restore but then this error appears.

Can you please advise?

Its is extremely urgent.

 

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions

RahulG
Level 6
Employee

Try running a repair on the Backup Exec Installation and then reboot the media server.  

If this still occurs there might be some inconsistencies the the BEDB so run a repair on it. see:  http://www.symantec.com/docs/TECH67239

View solution in original post

2 REPLIES 2

pkh
Moderator
Moderator
   VIP    Certified

Is the clock on the media server and the remote server synchronized?

For urgent cases, you should log a support case with Symantec. Do not rely on this forum for urgent cases

RahulG
Level 6
Employee

Try running a repair on the Backup Exec Installation and then reboot the media server.  

If this still occurs there might be some inconsistencies the the BEDB so run a repair on it. see:  http://www.symantec.com/docs/TECH67239