I am using Symatec Backup Exec 12.5. I am also using a Dell Powervault TL2000. I am unable to run an Inventory, a cleaning job, or lock or unlock the robotics library. All jobs just stay as queued for hours untill I cancel the job. Then I have to reboot the server because the job just stays as cancelation pending for hours. This is very frustrating. Does anyone have a clue of what to do to resolve this?
Go to the devices TAB and right ckicl on the drive-->Disable and delete it...disable and delete all the drives and the medium changer...Restart backup exec services...We are forcing BE to recognize the library
Check if you have any hardware errors in the windows event viewer (5,7,9)
Make sure the library is listed in the Windows device manager and has symantec drivers and the medium change drivers are from microsoft (Unknown medium changer)
Hope this helps..