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Unable to upgrade Symantec Backup Exec 10d to 11d

adm_cap
Not applicable
Hi,

We are tried upgrading the Symantec Backup Exec on Exchange backup servers from version 10d to 11d but the currently configured license is get detected as invalid while performing an upgrade. Can someone please assist?

thanks,

Kind Regards,
Hemank Trivedi
1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
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You will have to get new licenses from customer support.  The licenses for 11d is different from that of 10d.

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pkh
Moderator
Moderator
   VIP    Certified
You will have to get new licenses from customer support.  The licenses for 11d is different from that of 10d.

_____________________

If this answer solves your problem, please mark it as the solution