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Update to catalog index (Catalog index database) failed.

villeah
Level 5

I'm trying to catalog tape, but Catalog Job stays in running state and nothing happens.Following error message pops up in windows event log every 30 seconds.

Update to catalog index (Catalog index database) failed.
Reason:  E:\Symantec\Backup Exec\Catalogs\<SERVERNAME>\ PerformBulkInsert()
r:\honshu\1798.1300r\becat\catindex\dll\..\catdbupdatethread.cpp(501)
 

I have rebuilt indexes, but it didn't help.

What next? I have some critical data to restore..

22 REPLIES 22

villeah
Level 5

That is what I also would like to find out. After duplicating to disk I was only able to see the virtual disk itself, not what was inside. Like I said, I had to mount it first with vmware.

CraigV
Level 6
Partner    VIP    Accredited

...are you not doing GRT-based backups of that server then?

villeah
Level 5

GRT has been enabled, always.