10-23-2015 08:16 AM
10-23-2015 08:39 AM
10-23-2015 08:39 AM
10-23-2015 09:11 AM
OK, good to know. Thank you.
Also can I do the upgrade from the LiveUpdate from the dashboard?
10-23-2015 07:08 PM
No. You have to download the BE 15 installation DVD from either www.backupexec.com or my.veritas.com.
Also, you would need a new set of licence keys. Your existing licence keys will not work. The upgrade is free if you are on a current maintenance contract.
10-25-2015 10:36 PM
Have a look @ these KB articles as well -
https://www.veritas.com/support/en_US/article.HOWTO98878
https://www.veritas.com/support/en_US/article.TECH229077
10-26-2015 07:23 AM
pkh,
OK, you said, "you would need a new set of licence keys." to do the upgrade. Can I use the keys I already have or go back to my vendors and request new keys. I am under a currnet maintenance contract??
10-26-2015 07:48 AM
No. Your BE 2014 licence keys would not work with BE 15. For the current status of your licences and to get a new set of licence keys if you're eligible, contract the Veritas Licencing department. Dial your local support number and select Option 2