cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade 2014 to 2015

DMI16696
Level 4

If I upgrade from 2014 to 2015 will I lose my current backup jobs?

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified
If you don't uninstall BE 2014 first, then no

View solution in original post

6 REPLIES 6

pkh
Moderator
Moderator
   VIP    Certified
If you don't uninstall BE 2014 first, then no

DMI16696
Level 4

OK, good to know. Thank you.

Also can I do the upgrade from the LiveUpdate from the dashboard?

pkh
Moderator
Moderator
   VIP    Certified

No. You have to download the BE 15 installation DVD from either www.backupexec.com or my.veritas.com.

Also, you would need a new set of licence keys.  Your existing licence keys will not work.  The upgrade is free if you are on a current maintenance contract.

VJware
Level 6
Employee Accredited Certified

Have a look @ these KB articles as well -

https://www.veritas.com/support/en_US/article.HOWTO98878

https://www.veritas.com/support/en_US/article.TECH229077

DMI16696
Level 4

pkh,

OK, you said, "you would need a new set of licence keys." to do the upgrade. Can I use the keys I already have or go back to my vendors and request new keys. I am under a currnet maintenance contract??

 

 

pkh
Moderator
Moderator
   VIP    Certified

No. Your BE 2014 licence keys would not work with BE 15. For the current status of your licences and to get a new set of licence keys if you're eligible, contract the Veritas Licencing department. Dial your local support number and select Option 2