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Upgrade 9.0 (4454)

Jenefa
Level 3
Hello All,

I have backup exec 9.0 (4454). installed on a win2003 server. I am getting Resource error's like a00084f9, communication failure has occured between veritas and the remote agent.

Is there any way i can get a upgraded built of version 9.0 . I vaguely remember that i was able to download 9.1 with different version and better build.

Please helppppppppppppp.



1 ACCEPTED SOLUTION

Accepted Solutions

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified
9.1 is still available for download from here
http://entsupport.symantec.com/docs/264658

Not 100% sure 9.0 licenses will work in 9.1 though and it is a multi stage upgrade path to get to 12.5 (the current version) as you cannot directly upgrade 9.0 (or 9.1) to 12.5

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9 REPLIES 9

veilsnzills17
Level 3
Employee

Do you still have the information about this software like the serial number?

How did you purchase your BUE 9.0?

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified
9.1 is still available for download from here
http://entsupport.symantec.com/docs/264658

Not 100% sure 9.0 licenses will work in 9.1 though and it is a multi stage upgrade path to get to 12.5 (the current version) as you cannot directly upgrade 9.0 (or 9.1) to 12.5

Jenefa
Level 3
Yes, i have the serial number and info. I think we bought this via resellers.

I can find it ot for sure.

Thanks

Jenefa
Level 3
Thanks for the link, i was able to download, but when unzipped i don't see the browser.exe .

Is there any thing else i need to do to install this version ????


Ken_Putnam
Level 6
yes, v9.1 will accept v9.0 serials

And build   4691 with SP4a was one of the most stable builds/SPs that Veritas ever put out.

As to why the OP cannot find browser, IIRC you should just be able to run either "setup" or "install", don't remember which

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified
I just downloaded the same ZIP file and it does contain Browser.exe, however if for some reason it is not there, try opening the folder WINNT\INSTALLL\VBE and running setup.exe

Jenefa
Level 3
Thanks for the info. I was able to install 9.1 using Winrar. Now i have installed Service pack 5, but the "About veritas" menu option does not show that i have installed SP 5. How do i know that the service pack 5 is properly installed.

Thanks

Ken_Putnam
Level 6

The tech note associated with the SP should include timestamps for all replaced files

Check a few to see if they match


This failure to include SP info in the Help/About has been a thorn in the sides of clients since v6.1 (when I first started using Seagate BackupExec)

Twixxica_09
Level 3
Employee
Actually, The BUE 9.0 is a discontinued product, but if your BUE 9.0 does have valid support, it means that you are eligible with the free version upgrade, but if the support of the product has been expired, I do advise you to buy the upgraded license together with support which is BUE 12.5