12-07-2015 09:08 AM
Hi folks,
I am trying to upgrade BE2012 to 2015 but the upgrade fails with error:
And the summary.txt file contains:
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2067922409
Exit facility code: 1214
Exit error code: 535
Exit message: One or more selected features for upgrade have failed the SID check. See the rules documentation at http://go.microsoft.com/fwlink/?LinkId=94001 for information on how to resolve.
Start time: 2015-12-07 17:45:18
End time: 2015-12-07 17:46:02
Requested action: Upgrade
I have checked the following article about SID issues: https://www.veritas.com/support/en_US/article.000021526#Top but first i cannot find the Powershell script and when i use the psgetsid method all i get is:
PS C:\Users\tcapacci\Desktop> .\PsGetsid.exe SQLServer2005MSSQLUser$NLGSWBAK01$BKUPEXEC
PsGetSid v1.44 - Translates SIDs to names and vice versa
Copyright (C) 1999-2008 Mark Russinovich
Sysinternals - www.sysinternals.com
Error querying account:
No mapping between account names and security IDs was done.
Solved! Go to Solution.
12-07-2015 11:58 PM
12-07-2015 12:33 PM
THat TN relates to BE 2014 which is probably why you don't have those commands available.
Have you made sure your BE 2012 media server is running the latest BE 2012 service pack and any subsequent patches?
Thanks!
12-07-2015 05:07 PM
See this blog and document for a solution
https://www-secure.symantec.com/connect/blogs/backup-exec-install-blog-common-sql-2008-r2-upgrade-failure
http://www.veritas.com/docs/000021526
12-07-2015 11:58 PM
Click on the Attachment section of the KB article on the right-side to locate the Powershell script.
Run the script and then rerun the upgrade. If it still fails, what is the output of the script ?
Click on the Attachment section of the KB article on the right-side to locate the Powershell script.
Run the script and then rerun the upgrade. If it still fails, what is the output of the script ?