Upgrade from BE 12.5 to BE 2010 R3

[Ashraf_Ali]

The issue details:

I have Backup Exec 12.5 and I want to upgrade it to 2010 R3 and remain

• All jobs configuration ,selection list and all Database and catalogs
• All License Keys and agents

Kindly advise please ASAP

[AmolB]

1) Stop SQL server BKUPEXEC service, make a copy of DATA and CATALOGS folder.

 Above folder are located at X:\Program Files\Symantec\Backup Exec

2) Download BE2010 R3 from www.backupexec.com

3) Run the setup of BE2010 

4) After upgrade run Live Update multiple time to install all the patches

5) Upgrade remote agents too.

Note: BE12.5 license key will not work with BE2010, before upgrading make sure you have the 

license keys

[RahulG]

This KB article provides the procedure for the direct upgrade process - http://www.symantec.com/docs/TECH137024

  Following is the link for the technote which has the snapshot of the installation/upgrade to Backup Exec 2010.

http://www.symantec.com/docs/TECH124432

Also please note as this technote is for installation you may not have some windows during upgrade. Some windows like selecting the SQL instance as it will already select the instance which is currently used by Backup Exec installation running on that server.

[pkh]

You would not be able to use your existing BE 12.5 licence keys with BE 2010.  You would need a new set of keys which you can get from either the licencing portal or Symantec Licencing.  The new set of keys is free if you are on a current maintenance contract.

[Ashraf_Ali]

• Check the media server for any updates and restart the server
• Take Backup successfully from the Media server [C Partition &  SQL Database ]
• Take Snapshots from all jobs(39 Jobs) with its Configuration.
• Take the Data and Catalogs folders copy
• Take the besernum.xml (License file)copy

• Run the BE Utility to check the Backup Exec database
• Copied the data & catalogs folders and put it in the temp folder
• Tried to install BE 2010 R2 SP1 while the BE 12.5 still exist but failed
• Uninstall the BE 12.5 and reboot the server
• Installed the BE 2010 R3 SP1
• Run live update and installed all available 6 Hotfixes
• Tried to past the old data and catalogs folders from temp location to the original location and run the BE Utility to recover the BE database but the recovery operation failed.
• So I stopped all Backup services and copy and paste the Data folder only for the BE 2010 R3 SP1 and open the Backup exec 2010 R3 and I able to found the restore jobs successfully  but the all jobs ,media sets and selections didn’t appear
• Make the inventory job for all tapes
• Make restore job for the BE 12.5 database but job failed

So I will recreate the jobs manually with its configurations

[Ashraf_Ali]

• Check the media server for any updates and restart the server
• Take Backup successfully on the Tap GW0002L4 from the Media server [C Partition & All SQL Database (Backup and Virtual center) ]
• Take Snapshots from all jobs(39 Jobs) with its Configuration.
• Take the Data and Catalogs folders copy
• Take the besernum.xml (License file)copy

• Run the BE Utility to check the Backup Exec database
• Copied the data & catalogs folders and put it in the temp folder
• Tried to install BE 2010 R2 SP1 while the BE 12.5 still exist but failed
• Uninstall the BE 12.5 and reboot the server
• Installed the BE 2010 R3 SP1
• Run live update and installed all available 6 Hotfixes
• Tried to past the old data and catalogs folders from temp location to the original location and run the BE Utility to recover the BE database but the recovery operation failed.
• So I stopped all Backup services and copy and paste the Data folder only for the BE 2010 R3 SP1 and open the Backup exec 2010 R3 and I able to found the restore jobs successfully  but the all jobs ,media sets and selections didn’t appear
• Make the inventory job for all tapes
• Make restore job for the BE 12.5 database but job failed

So I will recreate the jobs manually with its configurations

[Ashraf_Ali]

you r right for the License Keys and agents.

for the Catalogs i found that i able to see the data when i make restore job but the only thing that hedch me that i cant found the 39 Jobs whith they configuration (selection lists,media sets,sechdulald....etc)

so please advise

[RahulG · Accepted solution]

Did you tried running bemig to migrate your configuration ?

[Ashraf_Ali]

dear RahulG,

no i didn't can you expalin please

[pkh]

Job configurations are kept in the BEDB, so you would need to migrate that.

[pkh]

See this document on how to use BEMIG to upgrade your BEDB.

http://www.symantec.com/docs/TECH50537

[RahulG]

Bemig is the utility through which you migrate your backup exec configuration to another server.So if you have the backup of the data folder you can use bemig to migrate the data .

[Ashraf_Ali]

Dear All,

Thanks alot for your Useful help and special Thanks goes to Mr. PKH.

Another Littel Thing that i have agent for oracle on Linux machine version 12.5 and i want to upgrade this agent to 2010 R3 waht is the best practice for this step.

Note : i have the 2010 R3 License Key for this agent and installed it after Upgrade the Backup exec from 12.5 to 2010 R3.

[pkh]

Uninstall the BE12.5 RALUS and manually install the BE 2010 RALUS.  You would also have to patch the RALUS with the latest patches.

https://www-secure.symantec.com/connect/blogs/how-install-patches-ralus-rmals-and-rams