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Upgrade

chris_hughes_2
Not applicable
I have tried to upgrade to 10.1 backup exec from 9.1, every thing went through until at the end it said that we need to get an up grade licence when one was showing in field and the system had recognise it. Any help would be greatful

Chris
1 REPLY 1

Ajit_Kulkarni
Level 6
Hello,


Please note that Backup Exec v9.x licenses are not compatible with Backup Exec v10.x and vice versa.

So if you dont the upgrade license for Backup Exec v10.1, then this message will appear.

To get the upgrade license, kindly contact our Sales team. The link is mentioned below:


http://www.symantec.com/corporate/corpdir.html


Regards

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.