V-139-32772-3617 - DLO Desktop Agent -Failed to load configuration settings

[Glenda_Pearson]

Can anyone help with this please? It occurs on some Laptops running Windows XP SP2, but not others.
regards
G:)

[Parag_Ghatkar]

Hi All,

I was also facing this problem yersterday with BE 11d 7170 build and database on SQL 2005 server. I tried lots of options but doesn't work. Then I removed BE Server installation, and again installed previous build with MSDE and it works.

Try this on test server and client.

Regards,

Parag

[kiwifruit]

Bump.

I got this today.

First time attempting to install DLO on a work station.

[kiwifruit]

So, I got this error message to go away.....

I rebooted the computer.

I logged back into the computer, under a domain account that had admin to the computer.

I went to the BE Server computer, and ran the Tools - Desktop and Laptop option.

This opened up the Desktop/Laptop window.

 In the setup tab, I went to the "Users" tree and right click - New User (not using the Wizard)

In the "User[DomainName\UserName]:" section I chose the same domain account that I am logged into the computer as.

I chose the profile that I had created for that computer .

On the "network user data folder" when I browsed to the location, it told me access denied, so I went to that folder and set the network permissions correctly.

However, I did change it to "Storage Location" and chose the Storage Location I had created for the computer.

I clicked OK.

Then, when I went back to the work station, the error message was gone.