09-25-2015 04:06 AM
There have been several other posts with this error. Most of them unresolved. I have tried everything in them, hence new post.
Hyper-V Host running Windows Server 2012 R2 Datacentre and Backup Exec 15
All updates for Backup Exec installed (same for Windows)
2 Virtual Servers included as Hyper-V backups both report:
V-79-40960-38467 - Virtual machine "Servername" has been excluded from the backup because it must be put in a saved state to back up.
There are no other servers (virtual or physical), just the Hyper-V host and 2 guests. One Guest runs Windows Server 2012 R2 Datacentre. The other runs Windows Server 2008 R2 Standard.
I have run through the following articles:
https://www-secure.symantec.com/connect/forums/v-79-40960-38467-virtual-machine-servername-has-been-...
https://support.symantec.com/en_US/article.TECH64287.html
https://support.symantec.com/en_US/article.TECH209419.html
https://www-secure.symantec.com/connect/forums/backup-exec-puting-hyper-v-vm-saved-state
Although for previous versions of Backup Exec and Windows Server, ran through posts anyway. Everything checked already.
I cannot use the option to untick the "Exclude Virtual Machines that must be put in a saved state to back up" as the servers have software that should be available 24/7 ideally. Also, you really shouldn't have to do this.
Any thoughts? Thanks.
Sam Hobday @ Flair 4 IT