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V-79-57344-33928 - Access is denied

Aaron_Reed
Level 2
Running on Server 03 Sp1 and Exchange 03

Backup- \\domainname\Microsoft Information Store\First Storage Group V-79-57344-33928 - Access is denied.
Access denied to database Domain_Store.
V-79-57344-33928 - Access is denied.
Access denied to database .
We have enable restore of individual message checked.
Keep getting this message upon a backup.
Have tried reinstalling bu agent. Any help much appreciated.
1 REPLY 1

Gauri_Ketkar
Level 6
Hello,

Is the data being backedup to tape device or B2D ?

The jobs fails with the error "Access denied to database" due to the presence of one or more disabled Active Directory user accounts which still have mailboxes in the mailbox store.

This error does not occur if backing up to a B2d folder due to the fact that the Exchange database files are read dynamically after the backup when backing up
to disk.


To resolve this issue, perform one of the following:

1. Assign "Full Mailbox Access" and "Associated External Account" rights to
SELF for the disabled mailbox (see Related Documents for additional details).
2. Reactivate the mailbox by reconnecting it to an active user account in the Active Directory.
3. Purge the mailbox from the Mailbox store.
4. Perform the backup to a B2d folder instead of a tape device.


revert for any further Query



Thank you
Gauri