06-08-2015 11:06 PM
since one week this happens:
V-79-57344-65245 - A failure occurred accessing the object list.
The item \\server21.emea.zf-world.com\System?State\System Files\System Files in use - skipped.
it is windows 2008 server.. with Oracle 11g installed..
Backup Exec 2010 R3 is used for backups
any ideas ??
Solved! Go to Solution.
06-09-2015 08:06 AM
Here is the error:-
Status 0x0000007B returned calling FindFirstFile for \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\cosmino ag\test\apps\server/tomcat\bin\tomcat5.exe in brUtil::GenerateFileList
Notice the incorrect backslash. This needs to be corrected in the registry. Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services and look for the tomcat service. Look for the ImagePath registry key which contains the value \server/tomcat\bin\tomcat5.exe and change it to \server\tomcat\bin\tomcat5.exe
06-08-2015 11:13 PM
...this can sometimes happen if an AV is preventing BE from backing up the System State. I had this with McAfee and we had to put in a policy to stop this.
Check this and make the necessary changes if required.
Thanks!
06-08-2015 11:36 PM
and what kind of changes i have to do ??
06-08-2015 11:53 PM
Set AV exclusions from scanning the BE processes. As an example - https://kc.mcafee.com/corporate/index?page=content&id=KB68701
Also, check the event viewer for any vss related errors/warnings.
However, this error mostly occurs if there is an incorrect slash present in the registry. Would recommend to enable SGMon debugging and rerun the job.
06-09-2015 12:22 AM
06-09-2015 02:46 AM
thx for help..
job started with running sgmon . how can i find the incorrect slash ??
06-09-2015 03:09 AM
Search for this line Status FS_OBJECT_LIST_FAILURE (0xE000FEDD) and look for the lines above it.
06-09-2015 03:55 AM
no such entry found. Any other idea ?
06-09-2015 04:02 AM
Did you enable SGMon debugging on both servers, i.e. the BE media server and the remote server ? If yes, pls PM me the logs. Thanks.
06-09-2015 06:23 AM
i did it again with running sgmon on both servers
here the logfile:
06-09-2015 08:06 AM
Here is the error:-
Status 0x0000007B returned calling FindFirstFile for \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy13\cosmino ag\test\apps\server/tomcat\bin\tomcat5.exe in brUtil::GenerateFileList
Notice the incorrect backslash. This needs to be corrected in the registry. Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services and look for the tomcat service. Look for the ImagePath registry key which contains the value \server/tomcat\bin\tomcat5.exe and change it to \server\tomcat\bin\tomcat5.exe
06-10-2015 01:03 AM
thx - it works
10-11-2018 02:44 AM
Hi guys!
Please can you help me with this problem, Im not found any backslash in register.
Log in attach.
Please who can help, can you see log file.
Thanks