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VMware Software Required

Benji
Level 3

Hi,

 

I'd like to know what software you have installed, we have Symantec Backup Exec 12.5 with VI Agent, VMware Consolidated Backup 1.5 and VMware Converter Enterprise, all are installed on the same machine and the same machine is the VCB proxy, I've tried all transport modes. I cannot get a backup to run, I always get the error "Cannot run the VMware VCB command 'vcbmounter.exe'. Ensure that the VCB framework is installed", I currently have a job open with Symantec to try and fix the problem, over an hour on the phone and still no solution.

 

Could you guys let me know what software is installed and what versions, this problem has to be something so simple just can't figure it out.

 

Thanks

Ben

3 REPLIES 3

Sudhir_Amin
Level 4
Employee Accredited

A reboot is required after the installation for VCB

Also let me know about operating system used  for BEWS media server.

Benji
Level 3

Hi,

 

It's been rebooted after installation, it's Windows Server 2003 R2 Standard SP2.

 

Ben

Benji
Level 3

Solved, was the user account I was using.

 

Thanks

Ben