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VMware backup fails with login failure

Kamala_Kannan_M
Level 5
Partner Accredited

Hi 

we are using backup exec 2012, when we try backup VMWare 5.5, the backup fails with error 

The logon that was provided does not have valid credentials.

Regards

Kamal

 

 

 

3 REPLIES 3

SuperBrain
Moderator
Moderator
Employee Accredited

You should re-confirm all the requirements as per the following technote:

http://www.symantec.com/docs/TECH130255

pkh
Moderator
Moderator
   VIP    Certified
Make sure that you are on at least SP3

lmosla
Level 6

Check to make sure the Backup Exec System Logon Account is logging on as Domain name\user name


also view the Windows event logs for the time the backup runs for event ID's of processes that my be causing the issue with the backup job


for more troubleshooting refer to http://www.symantec.com/docs/TECH129044