07-14-2010 01:16 PM
07-14-2010 01:24 PM
07-14-2010 02:33 PM
07-15-2010 06:26 AM
07-20-2010 08:26 AM
07-20-2010 03:42 PM
08-02-2010 11:24 AM
V-79-57344-38324 - Incremental\\Differential backup methods are not supported for this VM. The backup job failed, since the option 'to fall back to a full backup' was not selected.
Did you find a solution for this problem?
I will try to reorder selection list and see if differential backup will be done for some other machine if that machine is first on the list.
10-29-2010 10:16 AM
After about 60 days worth of tech support, the case was closed with something like: "Fix in progress from Symantec"
Kind of surprising that this bug wasn't found as it happens right out the box. The work around was to backup using selection lists that only have a single virtual machine in them. I did this for the key machines and left the ones where I am not concerned about incrementals in another list that are backed up as full images.
Still waiting for a patch.
11-02-2010 03:34 AM
Hello,
just to add my comments: I have the very same problem at a customer's site.
According to Symantec tech Support, the problem arises when there are selection lists with more than 1 VM, so the workaround was the same: use multiple selections with just 1 VM in it.
But, since we have 25 VM, this means 50 Backup Jobs (full+diff) to handle and, much worse, since we backup directly to a tape library, this means that the backup times have grown due to robotic operations (load, unload, rewind/verify).
Backup Exec version is 2010-R2 fully patched.
And still waiting a patch (that I was told was already being worked ... in early august).
Regards.
11-10-2010 11:42 AM
I'm having this issue also, among the MANY other issues I'm having with BackupExec 2010 R2 using AVVI.
11-11-2010 05:52 AM
http://www.symantec.com/docs/TECH140486
As you can read from the link's article, this issue is something that Symantec might or might not fix.
WTF? Customers are buying BE to use it with VMware environments, but Symantec doesn't give a sh**t about it.
Workaround? Yes there is but use it with more than 5 VM's? No way.
BTW, do you have vSphere Server installed on BE Server?
Edit: Fixed link
11-17-2010 09:08 AM
I agree that the workaround is horrible and not a real workaround in any sense of the word. Symantec is truly sucking when it comes to the AVVI agent. I'm 100% not impressed and am considering just shelfing it and going back to Windows agent backups inside the VMs since it actually works consistantly.
Symantec really needs to get their ducks in a row on this AVVI product. They are still selling it as some miracle solution, and it just doesn't work as advertised. It also doesn't work as documented. And the documentation sucks to boot. I am an UNHAPPY CUSTOMER.
My vCenter server is completely separate from my BE media server.
01-07-2011 12:30 PM
I am having the same problem, and it is especially frustrating when I see that this has been happening with other folks for almost a year, and it isn't fixed.
Regardless, I am hoping that this problem gets resolved. My environment is similar to everyone else's:
Anything I'm missing??
Preaching to the choir, but having diff/incr features would be extremely useful and save a LOT of storage for my daily backups. Which makes it that much more aggravating that this doesn't work. Add me to the list of unsatisfied customers.
I should have done my research before I upgraded. I suspect that I will be looking into the Avamar solution shortly if Symantec doesn't get their act together.
06-22-2011 01:00 AM
This really is weird. While running test with BE2010, I had some VMs backuped. Everything worked fine, even with differential. So we bought the product.
Then, for some days we only had two machines in the backup set, everything still was fine. Then I added all the machines that need to be backup'ed, now only the two machines would backup, but none of the newly added. I suspected that maybe it's a problem with ctkEnabled not being set, so I deleted the jobs from the policy and recreated them. Now no backup at all works, even the two machines that worked before don't backup any more.
I can't tell you how much that piece of crap annoys me, let alone what we paid for 21 ESX licenses. I'm thinking about recommending legal steps to my employer, who is one of Europes largest automobile manufacturer.
06-22-2011 02:55 AM
For all customers in this thread who are having problems with Incremental VMware backups, there is a limit to what research we can do with you via a public/community supported forum - as such if you are having problems please log a formal Technical Support case.
Note: Any support cases will be handled quicker if you are already using Backup Exec 2010 R3 and still have the problem as our engineering and development teams are now concentrating on 2010 R3 and future versions.
06-22-2011 03:35 AM
of course I would use support, if your support system would work. The Mysupport site wants to verify my contact, and doesn't accept the technical Support ID of ours. Having gone through phone support once, made me never do that again, because although my english is not perfect at all, I still prefer a phone partner that I can understand at least. So, we still have two "fail" here.