VSS Error

I produce backup windows 2008R2  ADDS role, Backup only SYSTEM STATE
this virtual server (host hyper-V 2012).Backup Exec 2012 ver.14.0 rev. 1798.
as a result of getting an error


Job Completion Status
Job ended: 14 apr 2014 г. at 16:58:28
Completed status: Failed
Final error: 0x8004230e - 0x8004230e (2147754766)
Final error category: Other Errors

For additional information regarding this error refer to link V-79-32772-8974
 

Errors
Click an error below to locate it in the job log
Backup- alserpost-dc.alserpost.kz - Snapshot Technology: Initialization failure on: "\\dc.contoso.local\System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11225 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected does not support snap technology for this volume. Select another snapshot technology, and then run the job again.

10 Replies
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Is your Backup Exec 2012

Is your Backup Exec 2012 server patched with Service Pack 4? I found a technote that says SP4 can pontially fix error V-79-10000-11225 - http://www.symantec.com/docs/TECH210323

 

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yes installed BEx64 =

yes installed BEx64 = 14.0.1798.1364  - SP4

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Have you tried performing the

Have you tried performing the system state backup using windows wbadmin utility? Does it work?

Also which snapshot provider have you specified for the backup job in Backup Exec?

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Thanks for the tip. wbadmin

Thanks for the tip. wbadmin utility does not create  system state backup.

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1) Push the remote agent out

1) Push the remote agent out again to the VM

2) Try specifying your VSS provider.  Edit your job and use the option circled in red.

BE 2012 - snapshot provider.png

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Good afternoon. these actions

Good afternoon. these actions I have performed. Now I understand the reason why with wbadmin utility not create backups

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Are you able to take a backup

Are you able to take a backup with BE after making the changes I have suggested?

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I set the settings as

I set the settings as described above. backup fails

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after testing it turned out

after testing it turned out that in my case, this error occurs when converting Physical-to-Virtual.

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Jup i got the same

Jup i got the same errors;

 

Job ended: Friday, May 02, 2014 at 5:29:20 AM
Completed status: Failed
Final error: 0x8004230e - 0x8004230e (2147754766)
Final error category: Other Errors

For additional information regarding this error refer to link V-79-32772-8974

 

Backup- xxx-xxx
- Snapshot Technology: Initialization failure on: "VRTSRV::\\xxxx.xxx.LAN\Hyper-V?HA?VM\xxx". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). 
V-79-10000-11225 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected does not support snap technology for this volume. Select another snapshot technology, and then run the job again. 

The x's are vms name etc.

Backup exec 2012 at SP4 and hotfix 215906 installed.

I got MS VSS enabled on the backup job.

HA cluster windows 2012 standard 3 hosts and im backuping trough the HA cluster not the cluster volumes.

I got all the w2012 patches installed from this url: http://support.microsoft.com/kb/2784261/en-gb