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VSS Error

MaximusK
Level 4

I produce backup windows 2008R2  ADDS role, Backup only SYSTEM STATE
this virtual server (host hyper-V 2012).Backup Exec 2012 ver.14.0 rev. 1798.
as a result of getting an error


Job Completion Status
Job ended: 14 apr 2014 г. at 16:58:28
Completed status: Failed
Final error: 0x8004230e - 0x8004230e (2147754766)
Final error category: Other Errors

For additional information regarding this error refer to link V-79-32772-8974
 

Errors
Click an error below to locate it in the job log
Backup- alserpost-dc.alserpost.kz - Snapshot Technology: Initialization failure on: "\\dc.contoso.local\System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11225 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected does not support snap technology for this volume. Select another snapshot technology, and then run the job again.

10 REPLIES 10

SuperBrain
Moderator
Moderator
Employee Accredited

Is your Backup Exec 2012 server patched with Service Pack 4? I found a technote that says SP4 can pontially fix error V-79-10000-11225 - http://www.symantec.com/docs/TECH210323

 

MaximusK
Level 4

yes installed BEx64 = 14.0.1798.1364  - SP4

Halwa_Wala
Level 4
Employee Accredited Certified

Have you tried performing the system state backup using windows wbadmin utility? Does it work?

Also which snapshot provider have you specified for the backup job in Backup Exec?

MaximusK
Level 4

Thanks for the tip. wbadmin utility does not create  system state backup.

pkh
Moderator
Moderator
   VIP    Certified

1) Push the remote agent out again to the VM

2) Try specifying your VSS provider.  Edit your job and use the option circled in red.

BE 2012 - snapshot provider.png

MaximusK
Level 4

Good afternoon. these actions I have performed. Now I understand the reason why with wbadmin utility not create backups

pkh
Moderator
Moderator
   VIP    Certified

Are you able to take a backup with BE after making the changes I have suggested?

MaximusK
Level 4

I set the settings as described above. backup fails

MaximusK
Level 4

after testing it turned out that in my case, this error occurs when converting Physical-to-Virtual.

Sjaak12
Not applicable

Jup i got the same errors;

 

Job ended: Friday, May 02, 2014 at 5:29:20 AM
Completed status: Failed
Final error: 0x8004230e - 0x8004230e (2147754766)
Final error category: Other Errors

For additional information regarding this error refer to link V-79-32772-8974

 

Backup- xxx-xxx
- Snapshot Technology: Initialization failure on: "VRTSRV::\\xxxx.xxx.LAN\Hyper-V?HA?VM\xxx". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). 
V-79-10000-11225 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected does not support snap technology for this volume. Select another snapshot technology, and then run the job again. 

The x's are vms name etc.

Backup exec 2012 at SP4 and hotfix 215906 installed.

I got MS VSS enabled on the backup job.

HA cluster windows 2012 standard 3 hosts and im backuping trough the HA cluster not the cluster volumes.

I got all the w2012 patches installed from this url: http://support.microsoft.com/kb/2784261/en-gb