Greetings,
We are experiencing the following issue, not every day, sometimes the job runs fine. Server names / domain altered....
V-79-57344-34110 - AOFO: Initialization failure on: "\\exchange.server.local\Microsoft Information Store\First Storage Group". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).
Architecture
Windows Server 2003 using Backup Exec 12 (file.server.local)
Windows Server 2003 x64 Standard and Exchange Server 2007 (exchange.server.local)
file.server.local runs a B2D job to collect the Exchange 2007 data, GRT is disabled.
Can anyone shed any light on this? I've checked various posts and some reference a hotfix for the VSS, but the files are already later versions on exchange.server.local.
There does not appear to be any real pattern to the failures, it's very hit and miss. We are suspecting possible resource issues, memory perhaps, but cannot see any high useage.
Many thanks!
James