10-25-2012 11:27 AM
Hello again! I have spent the last 6 weeks on the phone with Symantec. Phone support has not been able to resolve this issue. I am posting my event logs here in the hopes that someone who has experienced this has a solution for me. ANY help would be most appreciated.
My event logs are as follows
Backup Exec Alert: Job Failed
(Server: "Servername") (Job: "servername.domain.comBack
Backup Exec Alert: Job Failed
(Server: "Servername") (Job: "Servername.comain.com Backup -Full") servername.domain.com Backup -Full -- The job failed with the following error: The Backup Exec job engine system service is not responding.
Update to catalog index (Catalog index database) failed.
Reason: C:\Program Files\Symantec\Backup Exec\Catalogs\server\ PerformBulkInsert()
r:\honshu\1798r.i386\becat
10-26-2012 08:58 AM
Hey, I didn't know this was still unresolved.
Have you applied Hotfix 189571 yet. This might not be available in Live Updates and you might have to download and installed manually.
11-05-2012 10:15 AM
Yes, I have applied Hotfix 189571. Since the installation of BE2012 on 09/06/12 I have not had a clean backup. Can ANYONE help me?
Please!
11-05-2012 10:39 AM
We have multiple support contracts with Symantec, we are now nearly 9 weeks after upgrading to BE2012 without a functioning backup solution.