VXA-320 Packetloader compatibility

[Rudi_Shoebe]

We're evaluating the costs of upgrading our Exabyte EZ17 autoloader with an Exabyte VXA-320 Packetloader.

I understand Backupexec9.1 doesn't (yet?) support the Exabyte VXA-320 Packetloader but has anyone successfully used the OEM drivers?

Also I've been told that an additional license key is required to use all 10 slots of the Packetloader with Backupexec. Is this correct?

Finally if the VXA-320 is not supported what is the approx upgrade price to Backupexec10 (which supports the VXA-320) and can we keep our existing license keys?

Any help would be much appreciated.

[Gauri_Ketkar]

Hi,

*check whether the device or drive you are using is supported and tested with BEWS version 9.1 ?
http://seer.support.veritas.com/docs/271383.htm

http://seer.support.veritas.com/docs/271382.htm

*If yes install Veritas device drivers
VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only).
http://seer.support.veritas.com/docs/273853.htm

*If no then plese install OEM device drivers
How to use original equipment manufacturer drivers with VERITAS Backup Exec (tm) for Windows Servers 9.x
http://seer.support.veritas.com/docs/253974.htm

For detailed information on cost of the update and licensing please contact our sales department. Please refer to the following links:


http://www.veritas.com/contactus/listing/LocationList.jhtml?locationId=0&st>
(in US)

<> (international)


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


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[R_H_2]

A much better fix for this is to change the inquiry string on the VXA-320 drive so it reports as a VXA-2. It doesn't affect speed or capacity. That way Backup Exec loads the VXA-2 driver which seems to work great with the VXA-320 drive and you are on your way with Veritas drivers.

Exabyte also has a step by step install document for the hardware if you give them a call.

[shweta_rege]

Hello,


- Could you please Update us on the issue.....



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and would be moved to answered questions pool.

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[Josh_Takacs]

Does using the vxa tool for emulation have any draw backs? Downsides? I am going to purchase a VXA-320, but use Backup Exec 9.1. I have many Agents and don't want to upgrade all of them just to move to the 10.0d version. Any suggestions?

[Rucha_Abhyankar]

Hi Josh,


If the device is not stated as compatible then try using the OEM drivers:





http://seer.support.veritas.com/docs/253974.htm


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NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.