Hello Mark,
Please install the SP4a which includes SP2, if you face any problems during this installation, do not hesitate to write back.
If you wish to download SP2 please get it from the outgoing FTP link at Veritas, the name of the folder is servicepck2, go to:
ftp://ftp.support.veritas.com/outgoing/servicepck2/. You will get and access denied error, plz ignore this.
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